My Covid Record – an overview
What is My Covid Record?
My Covid Record is a secure website that shows you your COVID-19 records. From mid-November 2021, you will be able access your Vaccine Pass for use in New Zealand and an international vaccination certificate for use overseas. Later on you’ll also be able to see the results of any COVID-19 tests you have had.
You can access My Covid Record by going to https://mycovidrecord.health.nz/
If you are unable to access My Covid Record online, or you would like to request a vaccine pass for someone else, you can call us on 0800 222 478 and the Covid Record support team will prepare your pass or certificate for you.
Is My Covid Record evidence to travel overseas?
Vaccination certificates for international travel will be available from My Covid Record in mid- November.
How do I access My Covid Record?
When you sign up for My Covid Record, you create a My Health Account, which allows you to access your health information online.
Who can see the information in My Covid Record?
Only you have access to your details – your My Health Account uses a high level of security to protect your information.
What steps have been taken to protect your privacy?
We have consulted the Office of the Privacy Commissioner and the Government Chief Privacy Officer and continue to take their advice as we develop the service. A Privacy Impact Assessment (PIA) has been completed and will updated to reflect new features and functionality.
Can I see my family member’s Covid records?
At the moment My Covid Record does not allow for multiple health accounts to be linked together: each person needs their own account.
How can children use My Covid Record?
From the week of 15 November, people aged 12 years and over will be able to create a My Covid Record account. They will need an email address and a valid identity document, such as a birth certificate issued in New Zealand or Australia. If it’s not possible to create an account, a parent or caregiver can phone 0800 222 478 to arrange for proof of vaccination status.
Under-12-year-olds can’t set up a My Health Account.
What if I have a query about my details shown in My Covid Record?
If you have a query about your Covid records, email the Ministry of Health team at firstname.lastname@example.org or call us on 0800 222 478, 8am to 5pm, Monday to Friday.
How do I get help with My Covid Record?
If this guide doesn’t cover your question or you still need a hand, email the Ministry of Health team at email@example.com or call us on 0800 222 478, 8am to 5pm, Monday to Friday.
Signing up for My Covid Record
Before you an access My Covid Record, you need to first set up a My Health Account to access your health information online.
If you haven’t already created a My Health Account, visit https://www.health.govt.nz/our-work/digital-health/other-digital-health-initiatives/my-health-account to learn how to get started.
1. Once you have set up your My Health Account, go to https://mycovidrecord.health.nz/ and select Log In.
2. If your login for My Health Account is a username and password, enter this information and then select Log in. If you used RealMe to sign up, select the RealMe button.
3. Once you have signed in successfully, you’ll have arrived at My Covid Record. Here you can see your vaccination records, get a vaccine pass or certificate, or view your test results.
Please find below information available in different languages about “How to use and sign up to my COVID record”:
Also translated information on the COVID 19 Protective Framework (CPF) into 27 languages are on the Unite Against COVID-19 website. https://covid19.govt.nz/iwi-and-communities/translations/chinese-traditional/the-covid-19-protection-framework/
The Unite Against COVID 19 website will remain the single source of information regarding Covid Protection Framework settings. Please refer to that.
How does someone get a My Vaccine Pass if they don't have one of the six forms of ID needed to sign up for My Covid Record?
If someone has been vaccinated but doesn’t have an ID, they can call 0800 222 478 to request a My Vaccine Pass. It is suggested that they have their National Health Index (NHI) number ready, but if they don’t have it, they maybe asked a few questions to confirm their identity – such as their name and date of birth.
For contact and support information please refer to : Contact and support | Unite against COVID-19 (covid19.govt.nz)
Keep well and stay safe!