Digital inclusion can be defined as an end-state where everyone has equitable opportunities to participate in society using digital technologies (Digital Inclusion Research Group, 2017).
This user experience (UX) report for former refugees and marginalised migrants is part of the digital inclusion user insights report series commissioned by Te Tari Taiwhenua Department of Internal Affairs (DIA). The purpose of the series is to understand the lived experience of the most often digitally excluded groups.
READ THE REPORT HERE: https://www.digital.govt.nz/dmsdocument/196~digital-inclusion-user-insights-former-refugees-and-migrants-with-english-as-a-second-language/html
Or download the file below: